SpeaCare User Testing
User testing of the SpeaCare app prototype with nursing trainees, examining its impact on both professional skills and German language acquisition.
SpeaCare was developed by Lingocare and MESO. The prototype was funded by the “Hessen Serious Game” program, supported by the Hessian Ministry of Economics.
Year
2024
Purpose
Project at MESO
Work
User Testing
UX Interviews
Photo & Video
Tools
Descript
Team
Sebastian Oschatz, Anton Brams, Petra Rahn, Agata Carolla, Dilek Tuncay
Project
SpeaCare by Lingocare is a digital learning app that supports nursing trainees with language barriers by combining vocational training with targeted German language learning. Through scenario-based exercises, gamification, and interactive materials, it helps future nurses build both professional and linguistic skills, reducing dropouts and easing the workload of educators.
Goals & Results
Timeframe
Goals
Results
The user test helped the team refine the app’s experience by uncovering usability issues, identifying bugs, and highlighting areas for improvement. The accompanying documentation and fundraising video were well received and helped secure investment.
Testing protocol
For the prototype testing, we simulated a normal class with a group of trainees, with the support of teachers Agata and Dilek. The phases of the test are as follows:
Walkthrough during a normal class
With the help of the teachers, we explained how the testing would work and answered questions. We also separated the trainees based on whether or not they consented to appearing in the documentation. The teachers then started their normal class while we gathered data and made notes.
Practical exercises
Practical exercises are very important for developing language skills. This has been integrated into the SpeaCare app. During testing, students practised scenarios with the assistance of teachers. The students recorded this on their tablets for later dialogue and learning.
Interviews, Feedback & Data collection
After the class had finished, we interviewed the volunteers and teachers. We also held a discussion with the entire group, who gave us feedback about the app and mentioned any bugs and issues they had found. They also shared their suggestions for improvement. This information is being used to continue developing the app.
My role in the project
Testing assistance & spokeperson
During the testing process, I provided assistance to the trainees, answering questions about the test, how to use the app and its development.
Documentation video & photos
I photographed and recorded the entire test for documentation purposes, as well as for the later generation of a fundraising video.
Conducting the interviews
After the test, I conducted and recorded the interviews of the teachers and trainees.
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